This domain defines the IT goals, governance, services, relationship management, organizational change management and key business processes required for the institution to meet its strategic and operational goals.
Customer Experience provides efficient customer-focused support for the OSU community. If we are not the right group to help you, our goal is get you to the correct resource with minimal fuss.
Digital & Organizational Transformation (DOT) strives to increase knowledge and recognition of current IT efforts and services through IT marketing & communications, reimagine access to information, tools, and resources through digital transformation and continuous improvement, while cultivating an IT workforce that bridges the gap between our culture and future capabilities.
The IT Portfolio Management Office aligns funding, people, and priorities to deliver the right projects through a streamlined, transparent process.