1. Communication, publication, notification
    • Create a digital concierge experience for learners and employees, making it easier to find information and resources, and use university systems.
    • Enable excellent web publishing, and assure our ability to communicate with parents and the community in the event of a catastrophic event.
    • Embrace modern approaches and create rich engagement with learners and community members through personalized notifications, easy access to resources, and just-in-time information.
  2. Become a data driven university
    • Create actionable information and analysis through a comprehensive approach to data and information, extending the work done through CORE and Institutional Research to move to the next level of realization.
  3. University-wide customer relationship management (CRM)
    • Understand the full lifecycle of engagement with OSU, from childhood programs, through recruitment, learning career, industry partner, donor, parent and fan. Leveraging work successfully done in several colleges, move to a comprehensive and standard approach in managing the university’s varied systems.
  4. Cyber security
    • Use security measures and design principles that protect OSU’s information and systems.
    • Raise and sustain cybersecurity awareness and education throughout the OSU community.