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The guides below walk through the process of adding/updating your Exchange Online account for common devices and mail clients.
Windows
MacOS
Phones and Tablets
Access your email from any web browser by visiting https://outlook.office365.com.
1. Open the Outlook application. If this is the first time launching Outlook, you will automatically be prompted to enter your email address. If this is not your first time opening Outlook, select Add Account available under the File –> Account Settings menu.
2. Enter your email address in the [email protected] format, then click Connect.
3. Click on Exchange as your account type
4. Enter your OSU Login password, then click OK.
5. You may be redirected to the OSU Federated Login page. The Username should be entered as [email protected]. Enter your OSU Login password in the following Password field, then click Sign In.
6. Click OK to complete the account setup wizard.
1. Open the Outlook 2016 application.
2. Select Add Account under the File –> Account Settings menu.
3. Choose to add an E-Mail Account. Enter your OSU account information. The E-mail Address should be entered in the [email protected] format. Enter your OSU Login password in the Password fields, then click Next.
5. Click Finish to complete the account setup wizard.
1. Open the Microsoft Outlook application.
2. If this is your first time launching Outlook, you’ll receive a prompt to enter your email address. Enter your OSU email address in the [email protected] format.
Method: Username and Password
Email Address: [email protected]
Domain\username: username
Password: OSU Login password
3. Your Exchange Online account is now added to the Outlook mail client. Click the Done button to exit the account setup wizard.
1. Open the Mail application.
2. From the Mail menu, select Add Account...
3. Choose Exchange as the account provider, then click Continue.
4. Enter your full name, and your OSU email address in the [email protected] format. Then click Sign In.
5. Choose the Sign In button.
6. You may be redirected to the OSU Federated Login page. The Username should be entered as [email protected]. Enter your OSU Login password in the following Password field, then click Sign In.
7. Select the content you’d like to sync with your Mail client, then click Done.
You’ve successfully added your Exchange Online account to your Apple Mail client.
The Outlook app is more feature-rich than the default Gmail app, and will offer an interface and experience more consistent with the Outlook for web and desktop Outlook applications.
1. Install the Microsoft Outlook app from the Play Store.
2. Open the Microsoft Outlook app, and tap Add Account.
3. On the Add Account screen, enter your OSU email address in the [email protected] format. Then tap Continue.
4. You will be redirected to the OSU login screen. Enter your password.
5. If you are prompted to add another account, tap Maybe Later. Outlook will now sync your Inbox.
You have successfully added your Exchange Online Account. Note: it may take a few moments for your emails to download.
Some Android devices may have slightly different menus and settings when adding an Exchange account. However, in general the process should be similar to follow the steps outlined here. Some Android devices have not been able to successfully configure email through the default mail app and have chosen to use the free Microsoft Outlook app instead.
1. Open the Settings app on your Android device.
2. Scroll down and tap on the Accounts settings option (this may be named Accounts & sync on some versions of Android).
3. Tap the Add account option.
4. From the list of account types, select Exchange (this may be named Corporate or Exchange ActiveSync on some versions of Android).
5. Enter your OSU email address in the [email protected] format, then tap Next.
Please note, using [email protected] when setting up your account may result in errors. Enter your email address in the [email protected] format.
6. You will be redirected to the OSU login screen. Enter your password.
8. You may receive a Microsoft Permission requested message, tap Accept.
9. You may receive a Redirect Request prompting for permission to send account info to autodiscover.oregonstate.edu, tap OK.
8. You may be asked to accept a Privacy Policy, if so tap Agree.
9. Account configuration should be completed automatically. Tap Next to continue.
10. You may receive a Remote Security Administration request, if so, tap OK. To allow remote security features, scrolling down to and tapping Activate under Activate device admin app. Please note, OSU does not leverage remove security features.
11. The account name will default as [email protected]. You may optionally change the account name. Tap Next to complete the setup process.
You have successfully added your Exchange Online email and calendar account to your Android device.
The Outlook app is more feature rich than the default iOS Mail app, and will offer an interface and experience more consistent with the Outlook for Web and desktop Outlook applications.
1. Install the Microsoft Outlook app from the App Store, then open it.
2. Enter your OSU email address in the [email protected] format, then tap Add Account.
3. You will be redirected to the OSU login screen. Enter your password.
4. Click Maybe Later to proceed to your inbox.
You’ve successfully added your Exchange Online Account. Note: it may take a few moments for your emails to download.
These steps were created in iOS 15.4.1. Ensure your iPhone or iPad device is connected to WIFI before proceeding.
1. Open the Settings app and tap Mail.
2. Tap Accounts, Add Account.
3. Tap the Microsoft Exchange option.
4. In the Email field, enter your OSU email address in the [email protected] format. In the Description field, enter Exchange, then tap Next.
5. You’ll receive a prompt asking if you’d like to sign in to your Exchange account using Microsoft. Tap the Sign In option.
6. You will be redirected to the OSU login screen. Enter your password.
7. You will be asked to choose which items you’d like to sync with your device. The recommended method is leaving all toggles switched On, but at least select Mail. When you have finished adjusting your sync settings, tap Save.
You have successfully added your Exchange Online account to your iOS device.
Note: Thunderbird version 77.0b1 or later is required.
Add a New Office 365 Account in Thunderbird
Reconfigure folder mapping
Important: Please complete these steps before using email through Thunderbird. Thunderbird configured to use Microsoft Exchange protocols uses different folder structures of the primary folder. We recommend you configure your Thunderbird client to use the same folders as Microsoft Exchange.